The Hire That Won’t Bend: Spotting Can’t vs. Won’t Before It Costs Your Team

In this episode Maureen "Mo" Metcalf explores three leadership tensions every leader faces: clashes between valuable coworkers, hires who are hard to develop, and how leaders must act to protect culture without burning out.

She shares IO psychology insights, practical steps (one-on-ones, clear expectations, development checkpoints), and her LEAP model—Lead, Empower, Align, Persevere—to help you take bold, steady action and steward your team well.