Truth Behind the Silence: Employee and Customer Feedback

In this episode of the Leap Lady Leader Podcast, host Maureen, also known as Mo, delves into the transformative power of listening in leadership. Mo explores the unspoken thoughts and genuine feedback from employees and customers that often hold the key to business growth and innovation. Learn why courageous leaders must create safe environments for feedback and how to act on it effectively.

Discover strategies for engaging with team members and customers, ensuring their voices are heard and valued. From handling uncomfortable truths to implementing organizational changes, Mo shares practical advice and personal insights to help leaders grow with heart and wisdom.

Join Mo as she encourages listeners to embrace feedback as a growth asset, fostering creativity, trust, and innovation within their organizations. This episode is a must-listen for lady leaders ready to leap boldly into their next phase of leadership development.